THE CUTTING
We can cut your carpet to your specific requirements so you have the perfect fitting mat for your home. Overlocking does not add any extra length nor take any from your carpet so you can be as specific as you would like. We do not charge any extra for the cutting of your carpet.
OVERLOCKING
Overlocking is the process of binding the edges so they look tidy and do not fray. We overlock on site, no appointment is necessary, just pop in and drop your carpet off within opening hours. We work within a two day turnaround, but can make exceptions for urgent orders. Larger items may take longer. We are more than happy to organise a courier to return your mats to you if collection is not convenient.
THE FINISHING TOUCHES
Now that your left overs have been transformed into beautiful mats to protect your flooring, they are ready to go home with you. For those pesky traveling or wrinkling mats we can provide you with Gilt Grip Rug Grip. Gilt Grip, a fibrous thin underlay, is known to out-grip any rug grip in the business. Works on hard and soft flooring and is simply placed under your mats to stop slipping. Enquire in store or online.
SPECIAL CARE
Prompt and immediate attention to any spillages or stains is paramount to avoid the penetration of a stain into the carpet fibres. Liquids (particularly hot liquids) must be attended to immediately. If allowed to cool or dry, the stain will be almost impossible to remove. Care must be taken as haphazard attempts at spot removal can cause permanent stain setting, pile distortion and loss of colour. Basic Carpet Cleaning Steps:
1. Immediately remove as much of the spill as possible. For solids use a blunt knife or spoon. Blot up liquids by applying pressure with white paper towels or tissues. Use a wet/ dry vacuum for large spills. NEVER scrub or rub the carpet during the stain removal (or rinsing) process as a fuzzy area may result. Always work from the outside of the stain or spillage towards the middle to avoid further spreading using a blotting or dabbing motion. Never scrub or rub the carpet during the stain removal (or rinsing) process as a fuzzy area may result.
2. Most common household food and beverage stains (not including stains containing strong dyes or substances which destroy or change the colour of carpet) need to be treated solely with warm, not hot, water immediately applied to the stained area. Repeat treatment above until no stain is evident on the cloth or towels used to press dry the area.
3. Ensure carpet is press dried with a clean white cloth or white paper towel to remove excess moisture. Do not rub, as rubbing can alter the carpet’s texture.
4. Should the stain remain, using a clean white cloth or sponge, treat with a mixture of 1 teaspoon of approved wool laundry detergent and one teaspoon of white vinegar in 1 litre of warm water. Rinse with warm water, repeating treatment until no stain is evident on cloth or towels.
5. After the spill or stain has been treated, place several layers of white paper towel over the area and place a flat weight on them until dry. A hairdryer may be used to speed up the drying process but do NOT overheat the area. Do not walk on the carpet until dry.
6. Sometimes stains will reappear due to ‘wicking’ as stains hidden in the pile resurface as the carpet dries. If so, allow the carpet to dry fully and repeat the above treatment until no stain is evident (this process may need to be repeated over a number of days).
7. If stains fail to respond adequately to treatment, call a professional carpet cleaner immediately.
Stains should be differentiated from soiling. Ensure that any residue from spills or cleaning mixtures are fully removed. For example, many sugar based spills, such as soft drinks and coffee, leave a sugar residue after removal. Similarly, when spills are cleaned with a detergent solution and the area is not sufficiently rinsed, a sticky detergent residue can remain. This sticky residue attracts soil from ordinary foot traffic and the resulting discolouration appears to be a stain. If so, repeat stain removal procedures above